Last Updated: 15/04/2025

Payninja is a brand of PAYNINJA TECHNOLOGY LIMITED (“we”, “us”, or “PAYNINJA ”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make use of our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website (such as creating an account, placing an order, or contacting us), we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely via third-party gateways)

b. Usage Data

We automatically collect data on how you interact with our website. This may include:

• Pages visited

• Products viewed

• Time spent on the website

• Clicks and other interaction data

c. Device & Technical Information

We may collect:

• IP address

• Browser type and version

• Operating system

• Device identifiers

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To provide customer service and respond to inquiries

• To personalize your shopping experience

• To send marketing communications (only with your consent)

• To analyze website usage and improve our services

• To detect and prevent fraudulent activity

• To comply with legal obligations

3. Legal Basis for Processing (For EU Users)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

• Your consent

• Fulfillment of a contract

• Compliance with legal obligations

• Our legitimate business interests (except where overridden by your data protection rights)

4. Sharing and Disclosure of Your Information

We do not sell your personal information. However, we may share your data with:

• Third-party service providers (such as payment gateways, delivery partners, marketing tools) to help us operate our website and services.

• Legal authorities, when required by law or to protect our rights, property, or safety.

All third parties are contractually obligated to handle your information securely and confidentially.

5. International Data Transfers

Your information may be processed and stored outside your country of residence, including in countries that may not have the same data protection laws. Where applicable, we ensure appropriate safeguards are in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, your data will be deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site performance

• Analyze traffic

• Personalize content

• Improve marketing efforts

You can manage or disable cookies through your browser settings. For EU users, a cookie consent banner is provided to opt-in or opt-out of non-essential cookies.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Object to or restrict certain types of processing

• Request data portability (where applicable)

To exercise these rights, please contact us at info@payninja.org.

9. Your California Privacy Rights (CCPA)

If you are a California resident, you may:

• Request to know what personal data we collect and how we use it

• Request deletion of your personal data

• Opt-out of the sale of personal information (we do not sell personal data)

To make a request, please contact us at info@payninja.org.

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: info@payninja.org